Bugs & Issues

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Error Code 400
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Error Code 400. Hi, I have problem with the website after i finish doing IELTS Speaking. It happen all the time

  • Oct 3, 2024
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No Band Score Given
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I keep on submitting writing tasks but I get the result without a band score, just a feed back, without the bands of the different categories for marking..what could be the reason?

  • Sep 25, 2024
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I was checking my answers and my they were different from what I actually spoke. It was like my answers were reprhased by the speech analyser. Please could you check it out.
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You can check the audio and the answers that are stated as original sentences in the feedback session.

  • Jul 9, 2024
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The pop up left despite actual subscription
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I have an actual subscription on your service but each time the banner below pops up after an exercise passing. Moreover i can't close it. Close button doesn't work therefore all that i can do to get rid of it just remove pop up's element from DOM through dev tools. I can't ignore it 'cause it takes half of viewport.

  • Jun 6, 2024
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My Report was not saved
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Yesterday 15/05/2024, I was practising in a "How to make great Small Talk" section but my whole progress was not saved and I can't see it in my report section. I thought it happened because my recording was quite long, so it should be fixed in the future.

  • May 16, 2024
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after i click finish on ielts speaking , I see an error and new speaking showing up. Please fix that
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on ielts speaking , I can't see my score. There is a problem, fix it guys !!!

  • Apr 1, 2024
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/ai-topics offers the same word two times
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  • Jan 7, 2024
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Missing Picture: When I try to start it ask me to pronoune the quote from the picture. But there is not any picture on the screen.
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  • Dec 22, 2023
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Getting this message in all my speaking tests
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The score given may be inaccurate: skipped task #2. Overall score, Feedback are displayed and they cover all 3 parts. Please let me know if this is a bug and if i should be worried about task #2 (shown as part #2 under examiner feedback). Note that redoing the test did not help either. So kindly check and confirm if all reco...

  • Aug 5, 2023
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Hi, I was trying to take the speaking level test first questions appeared and my mic worked but at image question there was no image which it was supposed to answer! I attached the screenshot
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  • Jun 21, 2023
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Typo in reports>vocabulary
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If I find more, should I post them here or send them elsewhere?

  • May 7, 2023
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Start Record Button Disappears
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When I try to enter the speaking practice for Unit 5, the Start Record button disappears after a second, and I can't start the recording session. This happens for all the following speaking practice lessons in the 'English Grammar in Use' course. It seems to work fine on other courses, but I want to proceed with this course a...

  • Apr 26, 2023
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microphone claims to be turned off on Safari, but it's in.
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it's OK with all the allowances in both OS and browser enter link description here

  • Apr 15, 2023
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Webite stuck on this page in pro version.
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enter link description here

  • Feb 6, 2023
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Payment issue
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Hii i got an issue with my payment. I updated to upgrade pro. The amount has been deducted but its not reflecting in app.

  • Jan 20, 2023
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I have an icon that my microphone is being used all the time, I can't go to next the page
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  • Oct 27, 2022
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The pictures in test section don't load
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The pictures in test section don't load, and it affects the test result

  • Mar 12, 2022
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Can't scroll pages on my phone
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My browser is Mozilla (Android), and I can't scroll any page, for example on my list of records I see just the last two reports.

  • Dec 24, 2021